Terms and Conditions of Use and Sale

Collectalia service — version of 7 November 2026

1. Legal notice

Hereinafter, AUT LUT, publisher of the Collectalia service, is referred to as ‘Collectalia’ or ‘we’.

2. Purpose, definitions and acceptance

These terms govern access to the Collectalia online service, a tool for managing collections and assets (inventory, documents, values, insurance, contracts, sharing), and its sale by subscription.

Creating an account or a space constitutes acceptance of these terms, the version in force of which is accessible at any time from the website. The specific terms of a quotation (Pro plan) prevail over them in the event of any conflict.

3. Account, space, users and security

• The subscriber creates an account with a valid email address and a personal password. They warrant that the information provided is accurate.
• One subscription corresponds to one space, used by a single household or a single entity (company, foundation, family office). Managing the collections of several households or several clients within the same space requires as many spaces or the Pro plan.
• A single account may access several spaces; each space has its own subscription.
• The owner of the space invites users and assigns them a role: administrator, editor or reader. They are responsible for the access they grant and for revoking it.
• Login credentials are strictly personal. Users protect their password and enable two-factor authentication, which is strongly recommended and mandatory for certain administration functions.
• Any suspicious access must be reported to us without delay at contact@collectalia.org. The space’s activity log and login history help to detect it.

4. Plans, prices, trial, payment and cancellation

The plans, their prices, the annual subscription discount, the included storage, the add-ons and the length of the free trial are those displayed on the Pricing page on the day of subscription, in the chosen currency. They may vary by country and currency.

• Plans: several subscription plans, monthly or annual, which differ in particular by the number of collection categories, the number of users and the included storage; a Pro / Advisory plan is available on quotation.
• Readers: free and unlimited on all plans.
• Prices and taxes: prices are displayed exclusive of tax, in all currencies. VAT or the local tax of the billing country is added at payment. An EU business providing a valid VAT number is invoiced under the reverse charge mechanism.
• ‘Everyday items in your home’ category: a category like the others, counted in the number of categories of the plan; it can be subscribed to on its own.
• Free trial: for the period indicated on the Pricing page, with all features and without any charge. At its end, the subscription starts unless cancelled before the end of the trial.
• Payment: by card, via our payment provider (currently Stripe). Collectalia never has access to card numbers. The subscription is paid in advance and renewed automatically at each renewal date.
• Change of plan: possible at any time from the space; the new price applies pro rata or from the next renewal date according to the rules displayed at the time of the change.
• Price changes: any price change is announced by email at least 30 days before the renewal date concerned; the subscriber may cancel before it applies.
• Cancellation: in one click from the space, effective at the end of the paid period. No refund for the current period, unless otherwise provided by law.
• Non-payment: after reminders, the space may be suspended (viewing and export remain available for the period provided for in article 10).
• Right of withdrawal (consumers): 14 days from subscription. By requesting that the service begin during this period, the consumer agrees to pay for the portion of the service already provided if they withdraw. During the free trial, no amount is due. Withdrawal form: in the appendix.

5. Included storage and additional storage add-ons

Each plan includes storage space for the space’s photos, videos and documents, the size of which is indicated on the Pricing page. The equivalents displayed on the website (number of photos, hours of video) are indicative orders of magnitude.

• Optimised photos: photos taken with a phone in Collectalia are reduced before upload (HD format) to save space. Files uploaded from a computer and videos are kept as they are. Users who wish to keep a full-resolution original upload it from a computer.
• Add-ons: additional storage add-ons are offered at the prices displayed on the Pricing page, with all plans; they can be combined and are billed with the subscription, on the same billing cycle.
• Exceeding the limit: no content is deleted; Collectalia contacts the subscriber to add an add-on or free up space.
• Beyond the add-ons offered: tailored offer.

6. Hosting, backups and availability

Collectalia implements reasonable means, in line with standard practice, to protect content; this is a best-efforts obligation, not an obligation of result.

• Hosting: data is hosted in France by a European hosting provider whose data centres are ISO/IEC 27001 certified. This certification is held by the hosting provider, not by Collectalia.
• Backups: all data is backed up every day. Backups are kept for 30 days.
• Security: encrypted connections (HTTPS), passwords stored in non-reversible form, two-factor authentication, segregation of spaces, access log.
• Availability: the service is accessible continuously, except in the event of maintenance, incident or force majeure. Scheduled maintenance is announced where possible. No availability rate is guaranteed, unless committed to in writing in a Pro quotation.
• User’s copies: the service does not replace originals. We recommend keeping your essential documents (invoices, certificates, policies) and regularly exporting your inventory, which the service allows at any time (PDF, Excel, CSV).

7. User content, catalogue numbers and third-party trade marks

The subscriber remains the sole owner of their content. They grant Collectalia solely the right to host, back up, convert (thumbnails, display formats) and display it to the persons they authorise, for the duration of the subscription and for the sole purpose of providing the service.

• Responsibility for content: users warrant that they hold the rights to the photos, videos and documents they upload, and that their content is lawful. They are solely responsible for the information entered about works, objects and persons.
• Prohibited content: unlawful, infringing or defamatory content, or content relating to goods whose possession or trade is prohibited. Collectalia may remove any manifestly unlawful content reported to it and suspend the space concerned.
• Catalogue numbers: fields of the ‘catalogue number’ type (for example Yvert & Tellier, Scott, Michel for stamps) or ‘condition’ type (for example the Sheldon scale for coins) are empty fields that users fill in themselves, based on works they own or lawfully consult. Collectalia neither provides nor reproduces the content of these catalogues (numbering, descriptions, valuations, images).
• Third-party trade marks: Yvert & Tellier, Scott, Michel, Sheldon and the other names of catalogues, scales, auction houses or manufacturers mentioned on the website or in the service are trade marks or references belonging to their respective owners. They are mentioned for reference purposes only. Collectalia is not affiliated with any of them and is neither sponsored nor endorsed by them.

8. Values, reminders, sharing and uploading from a phone

• Values: purchase, insurance or estimated values are entered by the user. Collectalia is neither an expert, nor an auctioneer, nor an insurer, nor a tax adviser: the reports produced (inventory, valuation, insurance, estate) are working documents that constitute neither an expert appraisal nor a certificate.
• Automatic reminders: reminders (end of warranty, vehicle inspection, maintenance, renewal date or cancellation deadline of a contract) are an aid calculated from the dates entered. Their absence or delay, in particular in the event of an incorrect date or an email not received, does not engage the liability of Collectalia; users remain responsible for meeting their deadlines and notice periods.
• Sharing (showrooms): users choose the shared records, the recipients, the duration, the password and whether downloading is allowed. They are responsible for the distribution of the links and may revoke them at any time.
• Uploading from a phone: the QR code displayed opens a personal link valid for 30 minutes, which allows photos and documents to be added to a record without logging in. It must not be passed on to a third party.

9. Personal data

Collectalia processes personal data in accordance with the General Data Protection Regulation (GDPR) and the French loi Informatique et Libertés (Data Protection Act); this article serves as the privacy policy.

• Subscribers who record data about third parties are responsible for it and ensure that they are entitled to do so. The data processing agreement (article 28 of the GDPR) is provided on simple request to contact@collectalia.org.
• Data is hosted in the European Union. Sub-processors: hosting and sending of emails (OVH, France), payment (Stripe).
• Everyone has a right of access, rectification, erasure, restriction, objection and portability, to be exercised with AUT LUT at contact@collectalia.org, and may lodge a complaint with the CNIL.
• Email addresses collected for sending a free template: without consent to receive further messages, they are erased 30 days after the request; with that consent, they are kept for 3 years after the request. Consent may be withdrawn at any time via the link in each email. They are neither sold nor transferred.
• Only cookies necessary for operation (session, language, currency, security) are used.

10. Liability, intellectual property, end of contract and disputes

• Liability: Collectalia is liable for direct damage caused by a proven breach of its obligations. Towards a professional subscriber, its total liability is limited to the sums paid during the 12 months preceding the event giving rise to liability, and indirect damage (loss of opportunity, of customers, of the value of an asset) is excluded. Towards a consumer, these limits apply only to the extent permitted by law.
• Intellectual property in the service: the software, the Collectalia trade mark, the visual identity and the texts of the website belong to AUT LUT. Any unauthorised reproduction, extraction or reuse is prohibited.
• Fair use: massive automated access, circumvention of limits or protections, and use of the service to host files unrelated to a collection or assets are prohibited.
• End of contract: after cancellation, suspension or the end of a trial without subscription, the space remains accessible for viewing and export for 30 days. The content is then permanently deleted, and subsequently erased from backups at the end of their retention period. An email notifies the subscriber before deletion.
• Amendment of the terms: new terms are announced by email at least 30 days before they come into force; subscribers who refuse them may cancel free of charge before that date.
• Governing law: French law.
• Mediation (consumers): in the event of a dispute, the consumer first sends a written complaint to contact@collectalia.org. If no amicable solution is reached, the consumer may refer the matter free of charge to the consumer mediator: CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris (France), www.cm2c.net (online referral: www.cm2c.net/declarer-un-litige.php).
• Jurisdiction: between professionals, exclusive jurisdiction of the courts of Paris; for a consumer, the statutory rules on jurisdiction apply.

Appendix — Withdrawal form (consumers)

Complete and return this form only if you wish to withdraw, by email to contact@collectalia.org or by post to AUT LUT, 4 bis rue de Staël 75015 Paris (France).

• I hereby give notice that I withdraw from the contract for the subscription to the Collectalia service set out below:
• Subscribed on:
• Name of consumer:
• Account email address:
• Address of consumer:
• Date and signature (only if sent on paper):

Version of 7 November 2026.